Energy Lab Apparel — FAQ

FAQ

What size should I get?

Standard blend soft shirts: Our shirts are made for athletes and feature a modern cut so they are a bit more fitted than what many people are used to when they think of a t-shirt. 

Triblend shirts: These fit just a tad slimmer than our standard blend shirts (particularly XS-M) so if you are on the bubble about which size to order, keep that in mind!

Jackets: Our jackets have a fitted cut so if you are between sizes, you may want to consider sizing up.

We've included a size chart beneath each product description with the chest width (measured just under the armpit) and shoulder-to-hem length of a flat, unwashed shirt. Expect minor shrinking when washing in cold water, tumble dry low. If you are still uncertain what size to purchase, go measure your favorite fitting t-shirt and use that as a reference along with the chart!


How much is shipping?

For shipping within the United States we charge a flat rate of $5.00. 


Do you ship internationally?

Yes! For all international shipping we charge a flat rate of $20.00. Go in with some friends to split shipping costs for even better value.

**Note: Orders shipped outside of the United States may be subject to regular taxes, customs duties and fees levied by the destination country. 


How long will shipping take?

Shipping for orders within the continental U.S. usually arrive within 4-10 business days of shipment. International orders can take 2-5 weeks but we cannot control delays due to customs in the destination country.


What are your return and exchange policies?

We stand behind our products and want you to be totally satisfied with your purchase. We will always strive to take care of our customers. Returns or exchanges of unworn and unwashed items can be made within 30 days of purchase. Just send an email to energylabapparel@gmail.com with the subject “Return/Exchange” and we’ll take care of you. 

All you have to do it get the items back to us and we'll cover the rest. If we somehow shipped the wrong item or made some other mistake, we'll cover both the return and exchange shipping costs. 


Do I have to be a triathlete to buy something?

Well, of course not! 

Love a triathlete? Buy a shirt to show support and wear at races. 

Love a design? Pick a favorite to wear at the park.

Love soft t-shirts? You know what to do :) 


How can I stay in the know about new design releases and other Energy Lab news?

Just sign up here!